Processing Fee Control Overview

A new control in Impact Designer lets you offer donors the ability to cover their donation's processing fee. It's simple to add to your forms, and even simpler for your supporters who just need to click the checkbox and the additional fee will be added to their gift.

For example, if a donor would like to donate $100 to your organization, and they have selected to cover the processing fee of 3%, they will now be charged a total of $103. The donor is also receipted for the total amount they paid for which is $103. 

When you add the Processing Fee control on the form, you are able to specify the processing fee percentage and you can also customize the label for the control.

Please note that although you have the ability to split allocations on the form, if a donor chooses to cover the processing fee, the processing fee is not allocated to a separate fund. In the example above, the total amount of $103 is allocated based on the allocation information you specified on the form. If you set up the form so that 100% of the donation is going to your unrestricted fund, then the entire $103 will be allocated to the unrestricted fund. If you set up the form so that 60% goes to your unrestricted fund and 40% goes to a research fund, then 60% of $103 will be allocated to the unrestricted fund and 40% of $103 will go to research.

Adding a Processing Fee Control to the Form

1) On the Add Controls panel on the left hand side, click and drag the "Processing Fee" field over to the form.

2) To change the label and the percentage for the Processing Fee, click on the Processing Fee control on the form to select it. You will know that you've successfully selected the control because it will be highlighted in yellow.

Once the Processing Fee control is selected, you can change it's properties in the Properties Panel on the right hand side. To change the label, simply edit the text in Content. To change the processing fee percentage, specify a percentage in Processing Fee %.

3) Remember to save your changes by clicking on Save found in the menu on top of the form. To publish your changes, go to Form and click on Publish Form. 

When a donor opts to cover the processing fee for their donation, the total amount the donor is expected to pay (donation amount + processing fee) will be displayed beside the Processing Fee control.