Forms created in Impact Designer are fully integrated with your payment gateway which means that all donations submitted through the form are automatically processed in the payment gateway. When you create a new form, the form is automatically configured to process payments using your organization's default merchant account. However, if you have multiple merchant accounts (such as different merchant accounts to process different currencies), you can change the merchant account for the form.
To make it convenient for you to determine which merchant account the form is using, the merchant account is displayed at the top right corner of Form Designer.
To change the merchant account for the form, you can either click on the merchant account displayed at the top right corner or you could also go to Settings and click on Gateway Details.
Select the merchant account you wish you to use from the Merchant Account picklist and click on Apply Changes.
Please note that if you are giving your supporters multiple payment options such as credit card and ACH on the form, you need to make sure that the merchant account you specify for the form is configured to accept and process the same payment types.
Once you've specified the merchant account, click on Save from the top menu.
After you've saved your changes, you still need to re-publish the form (if it has already been published) so that the merchant account changes are applied to the live version of the form.
To publish your changes, go to Form from the top menu and click on Publish Form.
A confirmation message will display. Click on Publish Form to continue publishing your changes.
You are able to change the merchant account for your forms at any time. Updating the merchant account for a form only affects donations submitted moving forward and will not affect donations previously submitted.